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CANCELLATION POLICY
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged the full service amount to the card on file.
NO SHOW FEES ARE NO BILLABLE TO EXTENDED HEALTH INSURANCE.
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Start Your Healing Journey Today
Chiropractic
Our approach to Chiropractic care is to understand how your body is moving and functioning all together. We strive to find the root cause of your aches and pains and help you get back into your life routine.
We use a variety of techniques ranging from spinal adjustment (manual, instrument - Activator, Drop tables, pregnancy), joint mobilization, manual work, muscles and fascia release and stretching in order to restore good body movement.
Dr Marie has over 20 years of experience working with:
- Neck, mid back and shoulder tension
- Frozen shoulder syndrome
- Migraines, Headaches and TMJ pain
- Low back pain, sciatica, SI joint pain
- Hip, knee and ankles pain and problems
- Posture related aches
- Pregnancy care (sciatica, pubic bone symphysis, pelvis pain, heartburn)
- Pediatric care ( babies with nursing and latch difficulties, head preference & torticollis, young athlete injuries or overused pain)
Registered Massage Therapy
Registered massage therapy is like giving your muscles and joints a personalized tune-up. A trained massage therapist uses their hands to gently work on your muscles and joints, helping to release tension, improve circulation, and promote relaxation. Whether you're recovering from an injury, managing chronic pain, or simply looking to relieve daily stress, this holistic approach goes beyond relaxation to support overall well-being. Think of it as a rejuvenating experience for your body and mind!
We offer a great solution for people suffering with:
- Chronic pain and general body aches
- Work-related postural issues and repetitive strain
- Athletic injuries and sports recovery
- Pregnancy and postpartum-related discomfort
- Pediatric massage (digestive difficulties, young athletes, growing pain)
- Stress-induced tension and headaches
- Neck and shoulder pain
- Low back pain
- Leg tension and sciatica symptoms
- Limited mobility and stiffness
Hot Stone Therapy Treatments
These treatments are designed to address specific client needs with precision and care. Our therapists have additional training in these areas, employing the same approach as standard RMT treatments but with a targeted focus.
Acupuncture
Acupuncture is the practice of sterilized needles inserted into the body at specific acupressure points on the meridians to balance and regulate the flow of blood and energy. Acupuncture encourages healing and the release of endorphins, which are the body’s natural pain relievers.
Don't like the idea of needles? No problem, try our acupressure massage, a cupping session or request a cold laser acupuncture treatment (instead of usage of needles).
Ailments that have been helped with acupuncture:
- Various body pain and aches
- Neck, Shoulder and midback tension
- Low back pain, sciatica
- Digestive problems
- Hormonal balancing
- Stress, anxiety, sleep disturbances
- Pregnancy and fertility
- Headaches and migraines relief
- Sinus and lymphatic congestion
*** Acupuncture treatments are gentle and safe for children and pregnant women (ailments in all three trimesters can be addressed).
Manual Osteopathy
Manual osteopathy is a manual therapy emphasizing on physical manipulation of muscle tissues and joints mobilization. Manual Osteopathic practitioners use a wide variety of therapeutic manual techniques to improve body and joint function. Osteopathic modalities range from joint articulation, soft-tissue massage, muscle energy and visceral to Craniosacral mobilization.
Manual osteopath can work with patients suffering with:
- Back, neck, and shoulder pain
- Hip, knee, and ankle concerns
- Sports-related injuries
- Limited range of motion & muscle tension and stiffness
- TMJ disorders
- Pregnancy-related discomfort
- Chronic pain conditions
- Postural issues
- Low back pain
- Leg tension and sciatica symptoms
*** Manual osteopathy treatments are subject to GST
*** RE: Direct Billing - Many plans offer extended health insurance benefits, however, we might be unable to direct bill. To find out if we can direct bill to your insurance, please call or text our clinic 778-355-3533.
Nutritionist
Through a comprehensive intake session and appropriate functional testing, clients receive detailed and personalized nutritional program that suits their biologically individual needs.
** We cannot direct bill for this service, you will need to manually submit with your Extended Health Provider. This service cannot be billed under Dietician.
ICBC Treatments
**ALL NEW ICBC CLIENTS PLEASE CALL TO BOOK**
If you have a new claim with ICBC please call in as we will need specific information to get you set up in our system and to make sure you are fully covered.
We are accepting patients who have approved ICBC Claims at our clinic for;
Chiropractic Care
Acupuncture
Registered Massage Therapy
We would like you to contact us to book your appointments as they require more information/approval processes.
Contact us: 778-355-3533 or email: info@optimumfamily.com
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Need Help? 778-355-3533 info@optimumfamily.com