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CANCELLATION POLICY
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged the full service amount to the card on file.
NEW
Student Intern for Non-RMT Body Work
Josie has recently graduated from Vancouver’s College of Massage Therapy in April of 2024. She is looking to expand and solidify her skills as a Manual Therapist as she prepares to write her registration examinations in September.
Book a DISCOUNTED massage therapy treatment with our intern massage therapist!
Note: Please be aware: Non-registered Massage Therapist services cannot be billed to third party insurers like extended health, ICBC, WSBC, RCMP or DVA. Treatment rates have therefore been adjusted (ie lowered) accordingly and may provide an attractive option for those paying privately.
Join Our Waitlist For More Availability
Osteopathy waitlist SIGN UP HERE
Acupuncture waitlist SIGN UP HERE
Need to reach us quickly, try texting 778-355-3533
Start Your Healing Journey Today
Chiropractic
Our approach to Chiropractic care is to understand how your body is moving and functioning all together. We strive to find the root cause of your aches and pains in order for you get back into your life routine.
We use a variety of techniques ranging from spinal adjustment, joint mobilization, manual work, muscles and fascia release and stretching in order to restore good body movement.
Registered Massage Therapy
Registered massage therapy is like giving your muscles and joints a personalized tune-up. A trained therapist uses their hands to gently work on your muscles and joints, helping to release tension, improve circulation, and promote relaxation. It's a soothing and effective way to address physical discomfort, recover from injuries, and boost your overall well-being. Think of it as a rejuvenating experience for your body and mind!
Featured RMT Treatments
These treatments are designed to address specific client needs with precision and care. Our therapists have additional training in these areas, employing the same approach as standard RMT treatments but with a targeted focus.
Acupuncture
Acupuncture is the practice of sterilized needles inserted into the body at specific acupressure points on the meridians to balance and regulate the flow of blood and Qi according to traditional Chinese medicine principles and theories.
Acupuncture treatments are gentle and safe for children and pregnant women (ailments in all three trimesters can be addressed).
Manual Osteopathy
Manual osteopathy is a manual therapy emphasizing on physical manipulation of muscle tissues and joints mobilization. Osteopathic practitioners use a wide variety of therapeutic manual techniques to improve body and joint function. Osteopathic modalities range from joint articulation, soft-tissue massage, muscle energy and visceral to Craniosacral mobilization.
Manual osteopathy treatments are subject to GST
RE: Direct Billing - Many plans offer extended health insurance benefits, however, we might be unable to direct bill. To find out if we can direct bill to your insurance, please call or text our clinic 778-355-3533.
Massage Bodywork (non RMT massage by graduate)** not billable as this is a non-registered massage by student
Non-RMT Massage Therapists are recent graduates who are in the process of completing their exams to become Licensed RMT's. Non-RMT Massage Therapists use similar protocols to registered massage therapy treatments; including consultation, assessment, treatment and home care (when applicable), but will not focus on medical or therapeutic outcomes.
Please be aware: Non-registered Massage Therapist services cannot be billed to third party insurers like extended health, ICBC, WSBC, RCMP or DVA. Treatment rates have therefore been adjusted (ie lowered) accordingly and may provide an attractive option for those paying privately.
Should you have any queries, don't hesitate to call our clinic.
Nutritionist
Through a comprehensive intake session and appropriate functional testing, clients receive detailed and personalized nutritional program that suits their biologically individual needs.
ICBC Treatments
**ALL NEW ICBC CLIENTS PLEASE CALL TO BOOK**
If you have a new claim with ICBC please call in as we will need specific information to get you set up in our system and to make sure you are fully covered.
We are accepting patients who have approved ICBC Claims at our clinic for;
Chiropractic Care
Acupuncture
Registered Massage Therapy
We would like you to contact us to book your appointments as they require more information/approval processes.
Contact us: 778-355-3533 or email: info@optimumfamily.com
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Need Help? 778-355-3533 info@optimumfamily.com